Introduction is property of Pleisty SRL (further referred to as „We”, „Us” or „Pleisty”), a limited liability Romanian incorporated company, having its headquarters in 8th Grigore Moisil Str., 2nd District, Bucharest, Romania, registered with the Trade Registry of Bucharest under the number J40/2446/2013, Fiscal/VAT Code (Sole Registration No): RO 31279780.

Pleisty is committed to your privacy. Maintaining the integrity of your data is very important to us. If you have questions or suggestions regarding our privacy policy, please contact us at

Pleisty respects your privacy and your preferences concerning the collection and use of your personal information. The following privacy policies explain the different ways your personal information is collected and used by Pleisty.

Personal Information: This policy covers the following personal information that Pleisty collects through your use of the Pleisty Web sites and in connection with off-line communications. Specifically, Pleisty may collect this information from offline and online registrations and forms, communications and interactions, sales inquiries and transactions. Pleisty also may use third party sources, such as opt-in lists, as specified in our Privacy Policy.

  • Contact information, such as name, physical address, telephone number(s), email address, and company. The majority of the information collected under this category is business contact information and when this information is collected in forms on our web site, it is collected and/or transmitted using Secure Socket Layer (SSL) technology.

  • Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.

  • User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the customer profile when registering on or indicated by your use of the Web sites.

  • Financial/credit card and payment information.

  • Event and conference participation information, such as lectures, classes or booths attended or visited during an event or conference hosted or attended by Pleisty. If we use electronic tracking technologies at an event, we will provide notice in the event registration materials and/or correspondence.

We may supplement information you provide with information received from third parties.

Electronic Communications Protocols and Cookies

In addition to the information specified above, Pleisty may collect information about your use of the Web sites through electronic communications protocols and cookies. As is true when you visit most Web sites, Pleisty may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, and date and time. Pleisty also uses cookies, embedded URLs and embedded pixels to capture additional information.


Pleisty's server will query your browser to see if there are "cookies" previously set by the Pleisty Web sites. A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. Cookies on the Web sites may collect a unique identifier, user preferences and profile information and membership information. Pleisty also uses cookies to collect general usage and volume statistical information that does not include personally identifiable information. Some cookies may remain on the user's computer after they leave the Web site, and the majority are set to expire within 30 – 365 days. Your browser may provide you with information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion. Cookies, however, are important to the proper functioning of a site and disabling them may degrade your experience and interfere with Web site features and customizations.

Flash Cookies

We also use flash cookies, also known as "local shared objects," on our sites that employ Flash technology. Flash cookies are small files similar to browser cookies and are used to remember the site's settings to personalize the look and feel of the site. Like normal cookies, Flash cookies are represented as small files on your computer. One method of preventing Flash cookies from being placed is to adjust your preferences in the Macromedia Website Privacy Settings Panel at .

Embedded URL's

Pleisty also uses a tracking technique that employs embedded URLs to allow use of the site without cookies. Embedded URLs allow limited information to follow you as you navigate the site, but is not associated with personal information and is not used beyond the session.

Embedded Pixels

On the Web site, Pleisty may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to the Web sites as opposed to aggregate hits. In addition, embedded pixels or other technologies may be used in emails to provide information on when the email was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient's email address.

Third Party Cookies

Pleisty can engage third party service providers to track and analyze usage and volume statistical information from visitors to the Web site. The service provider(s) set cookies on behalf of Pleisty. Pleisty also uses other third party cookies to track the performance of Pleisty advertisements on their Web sites. Pleisty may re-associate the information provided by the technologies directly above with personal information.

Third Party Cookies

Our Web site may include Widgets, which are interactive mini-programs that run on our site to provide specific services from Pleisty or another company (e.g., links to bookmarked sites). Personal information, such as your email address, may be collected through the Widgets. Cookies may also be set by the Widget to enable it to function properly. Information collected or used by a Widget, including cookie settings and preferences, is governed by the privacy policy of the company that created it.

The same information is collected (using the same methods) by the Pleisty Tracker on our customers' web sites.

The Pleisty Tracker

Based on the customers request and/or acceptance of our Services, we may provide them with a personalized Tracking Code to be installed in their web pages/website. The Pleisty Tracker is a standard JavaScript snippet (similar in function to the Google Analytics tracking code) that analyzes the activity of the online visitors on a specific website (where the tracker has been installed) and allows Pleisty to deliver personalized recommendations or other services.

The Pleisty Tracker does NOT collect private information about the online visitors accessing Your website, but only general usage and volume statistical information that does not include personally identifiable information.

The Pleisty Tracker used the same methods of collecting data to the ones on its own website, like Cookies, Flash Cookies, Embedded URLs, Embedded Pixels or Widgets.

The Pleisty Tracker Code:

  • is valid for only one website (the one for which it was personalized by Pleisty using a unique hash-ID) and it will not work on any other domain,

  • was designed to work with all browsers and on all platforms and it will not interfere with any other scripts and snippets You may have,

  • has no visible elements (when your webpage is viewed by a visitor),

  • is asynchronous and therefore does not make your website slower, nor does it affect any other performance parameters,

  • does not have access your database and does not grant anyone access to your IT systems,

  • does not collect confidential data (as it only tracks incoming traffic and visitor activity on the website),

  • as any JavaScript, is activated by the visitor’s browser (once it has loaded the webpage) and therefore runs exclusively on the visitor’s computer,

  • does not imply any contractual binding or other obligations from your part (except where a contract has already been signed).

Use and Sharing of Personal Information

Pleisty uses (and, where specified, shares) your personal information for the following purposes:

To engage in transactions.

Pleisty may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.

To process transactions.

Pleisty may use financial/credit card and payment information to process your order. Pleisty may need to share some of this information with delivery services, credit card clearing houses and other third parties to complete the transaction.

To provide support or other services.

Pleisty may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.

To tailor marketing to your needs and respond to your requests.

Pleisty may use your personal information to notify you about new product releases and service developments. Pleisty also may use your personal information to respond directly to your requests for information, including registrations for newsletters or other specific requests, or pass your contact information to the appropriate Pleisty distributor or reseller for further follow-up related to your interests. In addition, if you consent, may share your contact information with other selected partners that offer complementary products or services. Please review the specific partner's privacy policy regarding any further interactions with them.

To provide online forums and social networks.

Some services available on the Web sites may permit you to participate in interactive discussions, post comments, opportunities or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed for technical reasons. Pleisty does not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit personal information to these forums or social networks and should tailor any content you submit appropriately and in accordance with the relevant terms of use. In addition, you should review any additional terms and conditions that may govern your use of these services, including terms related to use, sharing your personal information and receiving communications; any such terms will be clearly identified on the relevant site.

To post Testimonials.

We post testimonials on our web site which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial.

To administer product downloads.

Pleisty may contact you if you download products to confirm certain information about your order (for example, that you did not experience problems in the download process), discuss the downloaded products or provide marketing or sales information about related products and services. Pleisty also may use this information to confirm compliance with licensing and other terms of use and may share it with your company.

To select content, improve quality and facilitate use of the Web Sites.

Pleisty may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third party cookies), to help create and personalize Web site content, facilitate your use of the Web sites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve Web site quality, track marketing campaign responsiveness, and evaluate page response rates.

To provide various Pleisty communities, such as partners, with relevant product alerts and updates.

If you sign up for a Pleisty community, Pleisty also will provide you information in which you have expressed an interest related to new product releases, alerts, updates, prices, terms, special offers and associated campaigns.

To power joint sales or product promotions.

Pleisty and its partners may engage in joint sales or product promotions. Such promotions will always reference the partners involved. Both Pleisty and the partner(s) will have access to that information, and either Pleisty or our partners may provide you the sales or product promotion information. We recommend you review the privacy policies of these partners to address your particular needs and concerns.

To contact a referral/"tell a friend".

If you elect to use our referral service to inform a friend about our site, we will ask you for the friend's name and email address. Pleisty will automatically send the friend a one-time email inviting them to visit the site. Pleisty uses this personal information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Pleisty at to be removed from the referral program.

To communicate with you about a conference or event.

We or our partners may communicate with you about a conference or event hosted or co-sponsored by Pleisty or one of our partners. This may include information about the event's content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to an event for which you have registered. Pleisty may contact you after the event about the event and related products and services and may share information about your attendance with your company. Pleisty also will permit designated partners or conference sponsors to send you up to two communications through the services of a third-party bonded warehouse. Please note that our partners or conference sponsors may directly request your personal information at their conference booths or presentations; providing your information is optional, and you should review their privacy policies to address your particular needs and concerns.

To comply with legal requirements.

Pleisty may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. Pleisty will use reasonable efforts to limit the personal information it provides for these purposes. Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. While Pleisty may share your personal information with agents and contractors in order to perform the functions listed above, including credit card clearing services, order fulfillment, and event, campaign and web site management, we require that they treat your personal information, and limit its use, in accordance with the standards specified in this policy.

Registration,Customization,Preferences and Opt-Out

Pleisty allows you to establish an online registration profile for marketing communications at You may use the profile to customize and control your preferences for receiving electronic information, including opting into (or out of) communities, newsletters and general interest areas. You can return to the registration profile at any time to change your elections or modify your profile at Please login as usual and follow the prompts to "Update profile."

Opting Out. enables you to opt out of marketing communications. You may opt out of email marketing by modifying your online profile as described above or by using our general unsubscribe automated link that is included in Pleisty marketing emails. If you have any problems using any of these opt-out mechanisms, please send an email to, indicate "opt-out" in the subject line, and specify what problem you have encountered in the body of the message.

Some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, quality assurance surveys, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.

Information-Sharing Choices

Pleisty only shares personal information with selected companies after providing users the ability to either opt out of or opt into the sharing. There are limitations to opting out of such sharing in the case of (1) joint sale or joint events where the data goes to both Pleisty and the other party at the same time; (2) where the customer has requested follow-up which involves Pleisty partners; and (3) where third parties are required to accomplish the transaction or perform the service.

Third Party Permission-Based Lists.

On occasion, Pleisty may use third-party lists to send communications about Pleisty products and services. These lists, which are maintained by third parties, include users eligible under applicable law to receive emails from other companies such as Pleisty. When we use such lists, the communications will include mechanisms to opt out of Pleisty marketing communications and the third party lists. If you have trouble opting out, or if you wish to make us aware of any issues related to a third-party mailing, you may contact us directly at


The security of your personal information is very important to Pleisty. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, Pleisty uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.

In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Pleisty will notify you of the breach by email, fax, or mail. Pleisty will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Pleisty to determine the scope of the breach and to investigate and restore the integrity of the data system.

Policy Updates

We may update this policy from time to time. We will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner.


If any clause or provision set forth in this document/statement is determined to be illegal, invalid or unenforceable under present or future law, the clause or provision shall be deemed to be deleted without affecting the enforceability of all remaining clauses or provisions.

We appreciate your comments on Pleisty's privacy practices: .